Contact Us

We’re here to help make your graduation celebration unforgettable. Whether you have a question about your order, need assistance with customisation, or simply want to learn more about our products, our team is ready to support you.

📧 Email Support

For all enquiries, please contact us at: graduationbearco@gmail.com

We aim to respond within 1–2 business days.

🛍️ Order & Product Enquiries

If your question relates to an existing order, please include:

• Your order number

• The name or email used at checkout

• Any relevant photos (for damaged or defective items)

This helps us assist you as quickly as possible.

🌍 International Customers

We proudly serve customers worldwide. If you have questions about shipping times, customs, or delivery to your region, feel free to reach out.

🕒 Operating Hours

Our customer support team is available: Monday – Friday 9:00 AM – 5:00 PM (GMT)

Messages received outside these hours will be answered the next business day.